Welcome to Lossy Fashion store ! These Terms and Conditions govern your access to and use of our website, products, and services. By placing an order or using our services, you agree to be bound by these Terms. Please read them carefully.

1. About Us

Lossy Fashion store is a fashion store specializing in authentic African Kitenge outfits and fabrics. We offer custom and ready-made clothing, accessories, and textiles inspired by African culture and heritage.

2. Products and Services

We provide handcrafted Kitenge clothing, accessories, and fabric.

Product images are for illustration purposes. Due to the handmade nature of our items and fabric dyeing process, slight variations in color or pattern may occur.

We aim to ensure accurate product descriptions, but do not warrant that all information is complete, current, or error-free.

3. Orders

All orders are subject to availability.

Custom orders may require a longer processing time, which will be communicated during checkout or via email.

We reserve the right to cancel or refuse any order at our sole discretion (e.g., due to stock limitations, pricing errors, or suspected fraud).

4. Pricing & Payment

All prices are listed in [insert currency] and include/exclude taxes (based on your local tax laws).

We accept payments via [list accepted payment methods, e.g., credit/debit cards, PayPal, mobile money(M-PESA)].

Orders are processed only after full payment is received.

5. Shipping & Delivery

We offer local and international shipping.

Shipping fees and estimated delivery times will be displayed at checkout.

We are not responsible for delays due to customs, courier issues, or incorrect shipping addresses provided by the customer.

6. Returns & Exchanges

We accept returns or exchanges within [insert number] days of delivery, excluding custom-made items.

Items must be unused, unwashed, and in original condition with tags attached.

Return shipping costs are the responsibility of the customer unless the item was defective or sent in error.

7. Custom Orders

Custom orders require clear measurements and specifications from the customer.

Once production has begun, custom orders cannot be canceled or refunded.

Please ensure accuracy when submitting your measurements.

8. Intellectual Property

All content on our website (including images, logos, product designs, and text) is the property of Lossy Fashion store and protected by copyright laws.

No content may be copied, reproduced, or distributed without our written permission.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products. Our maximum liability is limited to the amount paid for the product.

11. Governing Law

These Terms are governed by the laws of [Insert Country/Region], without regard to its conflict of law principles.

By using our website or placing an order, you confirm that you have read, understood, and agree to these Terms and Conditions.